Camelot’s Transformation Analytics Solution
Realize benefits that require impacted employees to adopt and effectively use new processes and systems.
Camelot’s intelligent transformation analytics solution PulseShift gives you and your organization privacy-preserving tools that deliver data-driven and reliable insights instead of gutfeel to assess and steer the people side of your change project successfully.
Discover Camelot’s Transformation Analytics Solution PulseShift
How PulseShift Supports You?
Enable People in Changing Processes and Systems
Leverage PulseShift as a transformation analytics solution to mitigate risk and improve ROI through change acceleration and cost-avoidance tactics.
PulseShift for Sponsors and Managers
Sponsors and Senior Managers use PulseShift to increase the likelihood of meeting schedule and budget objectives with effective change management on person, project, and company level – hedging against project failure and unrealized benefits.
Due to market dynamics, like the pandemic aftermath and the war for talent, sponsors and senior managers need tools to face increased uncertainty from change fatigue and fluctuation on project and organizational level. Measure and evaluate change to increase the transparency of your transformation.
Accelerate Adoption, Increase Utilization and Nurture Proficiency
PulseShift helps you cope with increasing project scopes and complex stakeholder environments, including diverse roles and different time zones.
PulseShift for Change Managers
Change Managers use PulseShift to assess and steer the people side of transformation projects based on data-driven and reliable insights instead of gut feeling. Our build-measure-learn principle helps you to focus on actions that yield quantifiable benefits through continuous analytics, especially after go-live, to indicate when and what kind of reinforcements are needed.
Avoid change fatigue via proactive people engagement and enablement, detect obstacles early, adjust your change management plan, and deliver communication fine-grained per stakeholder group.
Our Closed Loop Approach
Foster Iterative & Agile Practices With PulseShifts Circular Change Toolset
PulseShift developed its own approach to a build-measure-learn cycle for change management called Closed Loop which enables and fosters iterative and agile practices.
Pulse Surveys of max. 5 minutes that avoid survey fatigue and target group-specific engagement through our Content Board are just two tools in our change toolset.
Elevate Your Transformation:
PulseShift’s Closed Loop Modules
Stakeholder Map
Mapping stakeholders enables data-driven steering of the people side of your transformation and increases the likelihood of making it a success right from the start.
Engagement Plan
Execute a highly automated engagement plan driven by people analytics; taking into account stakeholder information needs and state-of-the-art engagement channels.
Pulse Surveys
Short surveys of 5 minutes, called Pulses, are designed to avoid survey fatigue and allow you to measure stakeholder readiness and experience across all devices.
Content Board
Engaging and empowering employees in real-time through transparent multiway communication, our Content Board converts one-way feedback into a two-way dialogue.
Change Insights
Intuitive-to-navigate management dashboard with aggregated change experience scores at a glance and an automated sentiment analysis based on provided comments.
Engagement Correlation
Identifying correlations of change actions with organizational health and performance data enables you to transform your change project into a success story.
Powerful Dashboards
Use the powerful PulseShift dashboard –
An intuitive-to-navigate management dashboard with an automated sentiment analysis and aggregated transformation metrics at a glance.
Visualize goals with your Stakeholder Map –
Map your stakeholders and their desired transformation goals to increase the likelihood of succeeding right from the start.
Use our Engagement Plan for your project –
A highly-customizable and automated engagement plan allows you to address your stakeholder information needs with ease.
Fully responsive Pulse Surveys –
Short surveys of 5 minutes, designed to avoid survey fatigue, measure critical change metrics across all devices.
Engage your stakeholders on the go –
Our Content Board is a transparent multiway communication to engage and empower your employees.
Gain deep insights at a glance –
Transform your change project into a success story with powerful metrics that identify correlations of change actions with organizational health and performance data.
Improve Your Change Journey
with these Game-Changing Features
Individual Branding
Style PulseShift according to your brand or project guidelines: adjust logos, background images, and interface colors to fully appear like your company’s application.
Predefined Content
Jumpstart your change analytics with our library of predefined and ready-to-use content that suits many different project scenarios and situations.
Contact Automation
Plan your engagement according to your stakeholder needs and interact with them via automated email campaigns and the Content Board.
Less Survey Fatigue
Our Content Board replaces all-fits-one messages with target group-specific communication to improve the orchestration of change activities and employee experience throughout your change project.
Anonymous Feedback
Anonymity complies with work council standards and increases transparency regarding engagement and enablement during your change project, which generally speeds up change action adjustment.
Cross Devices Ready
PulseShift is cloud-based and runs across all devices: surveys can be answered via smartphone while analytics tools can be accessed via tablet and desktop.
Resistance Management
PulseShift’s comprehensive and secure change analytics environment enables you to avoid change resistance and maximize the benefits of your project.
Change Acceleration
Close monitoring of day-to-day changes and insight-based tailored activities lead to an increased acceptance of changes. This results in faster adoption of new systems and processes.
Lasting Change
Anchoring new mindsets and new ways of working requires appropriate stakeholder enablement. The PulseShift Closed Loop learning experience is built for increased training effectiveness and sustainability.
Analytics in Action
PulseShift is the game-changer for your business transformation. Learn how Camelot’s intelligent transformation analytics solution improves change effectiveness at lower costs. Because successful organizational transformation processes are data-driven.
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Learn more
Privacy by Design
PulseShift features an anonymization framework that is baked in the software’s DNA. Providing transformation analytics tools that yield maximum insights while protecting the important privacy (rights) of all stakeholders. It’s also incredibly easy to use and fully customizable to your liking.
Personalized Steps:
Invitation is sent & consent is obtained in accordance With GDPR requirements
Pulse survey in a short-Lived & time-bound session
Responses remain in temporary session database
Anonymized Steps:
Personal data is pseudonymized by replacing it with stakeholder Group affiliation data
Pseudonymized analytics database with an additional privacy protection layer
Feedback analysis & insights on stakeholder group level only
Certified & Compliant
GDPR Compliant
- PulseShift supports target group-specific monitoring while complying to all data protection requirements.
- Complying with GDPR requirements by asking for consent before engagement.
- Ensuring every invitee answers survey questions just once.
- Allowing admins to easily send out reminders if necessary.
- Enabling participants to change their responses during the survey.
- These short-lived, time-bound sessions are stored in a temporary session database.
- Data is further pseudonymized when the session timer expires:
- Unique IDs are deleted and replaced with stakeholder group master data (personal data is no longer included).
- Feedback analysis happens without access to individual data, only stakeholder group results.
- An additional privacy protection layer masks results of small stakeholder groups to avoid back-calculation.
ISO 27001 & 27018 Certified
- The International Organization for Standardization (ISO) ist an independent and non-government organisation of 163 standardisation institutions.
- The ISO/IEC 27001 certificate is among the latest important norms regarding information security management and best practices.
- It certifies of a rigorous data security program that includes an Information Security Management System (ISMS) and an all-encompassing data security strategy on company level.
- The ISO/IEC 27018 certificate contains targets, guidelines and practices regarding people data in cloud storage and computing environments.
- More specifically, this standard ensures compliance with government regulations that protect personal information in such environments.
Enterprise Readiness
Hosted in Germany
PulseShift is developed and hosted on data centers in Germany that comply with GDPR industry standards regarding data security.
Role-Based Permissions
Fine-grained role-based permissions give managers and sponsors full control over who can access which analytics and ensure position adequate access to our toolbox.
Single Sign-On
SSO is both a security and a quality of life measure that allows users to access all their compatible SaaS applications through one single log – an enterprise must-have.
Experience PulseShift Yourself
Request a full fledged, ready to use demo with predefined content. Our change management expert will aid you in setting up and tailoring PulseShift to your specific needs.
Available Plans
PulseShift comes in different plans all of which include unlimited Pulse Surveys, basic support, platform setup and branding, implementation of your email template as well as a configuration workshop.
 Single |  Multi |  Enterprise | |
|---|---|---|---|
| Projects: | 1 | 3 | unlimited |
| Stakeholders: Up to | 1000 | 5000 | unlimited |
| Project workbench access: Named (admin) users | 2 | 5 | 10 |
| Analytics dashboard access: Named (view only) users | 10 | 20 | 30 |
| Admin coaching sessions: Coaching hours (per month) | 4h | 10h | 20h |
Use PulseShift Standalone or With Our Change Experts
As a standalone cloud software, PulseShift just works out of the box: it is built to be independent of specific frameworks and will fit your preferred change management methods. However, if you are not sure about how to ideally approach your change project, utilizing our change experts will benefit your transformation in many ways. Here are some examples of the benefits of working with our change experts:
- Determine your ideal data collection model: increased participation rates
- Select suited analysis dimensions: optimized analytical insights
- Prevent issues with master data and ensure quality: solid foundation to start with
- Harness the power of our Pulse Surveys: avoid survey fatigue and increase completion rates
- Preserve questions and scales in line with best practices:
easy-to-understand and comprehensive surveys - Clarify important concepts behind metrics and surveys:
correct constructs in surveys and increased validity - Set up the Content Board with you:
more communication and increased engagement potential
Realize Consulting Benefits
Get in touch with our change experts and discuss your project scope. Identify which plan fits best as well as the most beneficial consulting package to maximize your transformation insights and elevate your change journey.
Consulting Packages
Bronze Package
Our basic plan comes as a ready-to-use package and features:
- Access to example questionnaires
- Best practices to guide workers council and data protection discussions
- Weekly update of participant directory (if required)
- Change expert support to review survey content and metrics and to provide improvement recommendations
- Change expert support to monitor and optimize data collection process and to increase participation rate
- Definition and validation of survey content
- Configuration support for all metrics and questions to be used
- Feedback interpretation and result presentation
- Recommendations for frontline employees
- Event-based feedback collection
- Provisioning of analytical insights
- Highlighting of risk groups and relevant topics
- Integration of additional data sets
- Insight deep dive and presentation
- Preparation of communication items and content boards (up to 1 per week)
- Stakeholder analysis support
- Engagement planning and continuous update based on analytical insights
Silver Package
All services of Bronze Package + change expert support for:
- Access to example questionnaires
- Best practices to guide workers council and data protection discussions
- Weekly update of participant directory (if required)
- Change expert support to review survey content and metrics and to provide improvement recommendations
- Change expert support to monitor and optimize data collection process and to increase participation rate
- Definition and validation of survey content
- Configuration support for all metrics and questions to be used
- Feedback interpretation and result presentation
- Recommendations for frontline employees
- Event-based feedback collection
- Provisioning of analytical insights
- Highlighting of risk groups and relevant topics
- Integration of additional data sets
- Insight deep dive and presentation
- Preparation of communication items and content boards (up to 1 per week)
- Stakeholder analysis support
- Engagement planning and continuous update based on analytical insights
Gold Package
All services of Silver Package + change expert support for:
- Access to example questionnaires
- Best practices to guide workers council and data protection discussions
- Weekly update of participant directory (if required)
- Change expert support to review survey content and metrics and to provide improvement recommendations
- Change expert support to monitor and optimize data collection process and to increase participation rate
- Definition and validation of survey content
- Configuration support for all metrics and questions to be used
- Feedback interpretation and result presentation
- Recommendations for frontline employees
- Event-based feedback collection
- Provisioning of analytical insights
- Highlighting of risk groups and relevant topics
- Integration of additional data sets
- Insight deep dive and presentation
- Preparation of communication items and content boards (up to 1 per week)
- Stakeholder analysis support
- Engagement planning and continuous update based on analytical insights
FAQ
No, PulseShift is hosted and operated securely by Camelot and served in a software-as-a-service model. No installation is required, so you could start right away.
PulseShift is hosted in data centers in Germany, that comply with industry standards regarding data security. For more information, see the Privacy by Design section.
Camelot and our data centers that host PulseShift comply with industry standards for security; especially ISO/IEC 27001 and ISO/IEC 27018.
– No hard threshold
– Value increases with project size
– Added value, when it becomes impossible for decision-makers to see the big picture, to talk regularly to all concerned, and a filter bubble emerges
– 6 months is a suggested minimum duration
– All kinds of IT Rollouts, cultural change
PulseShift comes with a library of predefined ready-to-use content for a variety of specific project scenarios and situations. You can start with your project right away.
Your dedicated PulseShift space can be branded according to your organization’s guidelines. You can adjust logos, background images, and colors so that it feels like a corporate application to your employees.
PulseShift reports on groups of employees along project-relevant dimensions (like role or organizational unit) and never evaluates the results of an individual employee.
Testimonials
S/4HANA Implementation
Industry: Automotive Supplier
Headquarters: Germany
Employees: ca. 50,000 (worldwide)
PulseShift Paved the Way
“We were able to recognize critical target groups early on in our change process and used PulseShift for its continuous feedback measurements to pave the way for a successful IT rollout.”
— Change Manager
SAP MDG Implementation
Industry: Chemicals
Headquarters: North America
Employees: ca. 4,000
We Gained Great Insights
“The Master Data Initiative was of high strategic priority for us. We knew we could not leave user adoption and buy-in to chance if we wanted to succeed. With PulseShift we were able to gain great insights into our very diverse stakeholder groups and invest efforts in activities that improved their user experience. When going live with the project, we were confident that the business was ready and prepared for the new ways of working.”
— Head of MDM
SAP IBP Implementation
Industry: Technology
Headquarters: Switzerland
Employees: ca. 50,000 (worldwide)
One Survey: Many Dimensions
“PulseShift is a valuable platform regarding change management support for multi-site, multi-organization, and multi-job function transformation projects. One survey contains many dimensions that enable us to analyze change perceptions along different axes, without asking the participants to fill those fields.”
— Internal Communications Lead
Contact
Ludmilla Kemling
PrincipalA passionate change management professional – Ludmilla has a soft spot for Behavioral Analysis & Data Science and uses her expertise to support our clients in large-scale business transformations, by turning insights generated by PulseShift into tangible transformation roadmaps.
