SAP Marketing Cloud
Understand Customers Better with SAP’s Marketing Tool
To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. This allows you to quickly approach customers and prospects with the right content via the best channel. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.
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How we help clients
Digitalization & IT strategy consulting
- Definition of business & technical goals
- Digital process design
- Defining user stories
- Process and use case mapping
- Gap analysis
Support & managed services
- Support for continuous development and optimization
- First/second/third level support
- Continuous updates with new features
- Release management
- Individual application management services
Related Services and Solutions
Camelot Event Management Tool for SAP Customer Experience
The Camelot Event Management Tool helps companies manage their events efficiently and successfully – either integrated in SAP CX or as a stand-alone solution.
Marketing Segmentation Enhancement for SAP Customer Experience
Customer segmentation in SAP Sales Cloud: Camelot ITLab offers an enhancement for extensive customer segmentation in SAP CX, so that you can address the right customers from the SAP Sales Cloud.
CleverReach Integration for SAP Customer Experience
Automatic Synchronization with CleverReach: Camelot ITLab connects marketing and sales through the automated synchronization of target groups and campaigns between the SAP Sales Cloud and CleverReach.
Camelot Quick Start for SAP Customer Experience
The Camelot Quick Start Packages are an holistic, methodical approach for the secure introduction of the SAP Sales Cloud or SAP Marketing Cloud in companies – within 90 days and with outstanding planning reliability.
LinkedIn and Xing Plug-In for SAP Customer Experience
Integrate LinkedIn into SAP CRM: Integrate the SAP Sales Cloud with the business networks LinkedIn & XING and make social selling more successful with the Camelot Business Network plug-in.
Featured Insights
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Why Camelot
We work with you to define a target image for your marketing processes and implement the appropriate marketing solution. Starting from the SAP Marketing Cloud as the digital core, we develop an end-to-end integrated process that provides you with data from all available sources to generate leads. Silos are torn down so that marketing and sales can work hand in hand and be successful together.
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Turning customers into raving fans? An SAP guideline for optimizing the customer experience.
SAP Marketing Cloud
Generate more sales through a better customer experience with the SAP CX software suite.
Further Services and Solutions
SAP Service Cloud
With the SAP Service Cloud, a module of the SAP Customer Experience (formerly SAP Hybris) software suite, you can offer your customers a consistent customer experience across all channels and over the whole customer journey.
SAP Sales Cloud
Provide your sales force with the SAP Sales Cloud, the SAP CRM of the latest generation (formerly SAP Hybris), an intelligent tool for increasing productivity while simultaneously improving the customer experience and accelerating the purchasing process.
SAP Commerce Cloud
Increase your turnover with a modern online shop that can be seamlessly integrated into existing SAP ERP and SAP CX systems. Your customers will be offered a unique shopping and service experience – targeted and personalized across multiple channels.
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Interested in learning more? Our experts are happy to provide you with further insights about the value, functionalities and UX of our apps and solutions.
Contact
Jimmy Jüttner
Head of Sales and Business Development for Customer Experience ManagementCustomer Experience Management expert with a passion for value-oriented CRM processes across the board.
