Microsoft Teams Integration for SAP Customer Experience
Taking sales team collaboration to the next level
Camelot’s solution integrates SAP Sales Cloud and Microsoft Teams to help you boost sales productivity.
Drive sales collaboration with Microsoft Teams
Connect SAP Sales Cloud to the powerful communication, meeting and collaboration capabilities of Microsoft Teams. Our solution creates tailor-made work spaces with just one click, integrating real-time data from your accounts and opportunities.
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Why Microsoft Teams Integration for SAP Customer Experience?
Start collaborating right from SAP Sales Cloud
There is no need for complicated IT processes to set up your Teams or Channels and collaborate on accounts or opportunities. Our extension to the SAP Sales Cloud empowers users to create collaborative work spaces with just one click and bring everyone together to close deals faster.
Tailor the Teams experience to your sales
With process automation flows, your Microsoft Teams and Channels will be configured in no time. This includes channels structure, folders, apps, task lists and much more. After the configuration steps are completed, all relevant members will be invited and notified to hit the ground running.
Integrate real-time data from SAP Sales Cloud
Enrich your Teams channels with our SAP Sales Cloud app and bring account and opportunity data into the conversation. Connect to your colleagues or external stakeholders using native Microsoft Teams features such as calling and private chat right from the integrated SAP Sales Cloud application.
Use Case
Facilitating sales work with SAP CX and Microsoft Teams
Why Camelot
It is in our DNA to transform processes holistically instead of patching only single parts. We leverage this mindset and our extensive expertise in SAP CX to create unique solutions for our customers. Solutions that bring together structured sales processes and unstructured productivity and collaboration activities.
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Interested in learning more? Our experts are happy to provide you with further insights about the value, functionalities and UX of our apps and solutions.
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Further Services and Solutions
SAP Sales Cloud
Provide your sales force with the SAP Sales Cloud, the SAP CRM of the latest generation (formerly SAP Hybris), an intelligent tool for increasing productivity while simultaneously improving the customer experience and accelerating the purchasing process.
LinkedIn and Xing Plug-In for SAP Customer Experience
Integrate LinkedIn into SAP CRM: Integrate the SAP Sales Cloud with the business networks LinkedIn & XING and make social selling more successful with the Camelot Business Network plug-in.
SAP Marketing Cloud
To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.
Contact
Roberto Wahl
Director Customer ExperienceExpert for all SAP products in the SAP CX portfolio. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for various companies from diverse industries.
