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Amazon Alexa Skill for SAP Customer Experience

Voice Control for the SAP Sales Cloud​

Sales representatives can now manage their customer visits from anywhere in the SAP Sales Cloud – using voice control through our Skill for Amazon Alexa.

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Voice control for SAP​

With Camelot’s CX Skill for Amazon Alexa, sales representatives can manage their customer visits by voice input. Sales representatives are able to schedule new customer visits, query customer visits, document visits and create follow-up activities. Whether in the car, at home or in the office.​

Why Camelot CX Skill for Amazon Alexa?

Greater efficiency in the sales department​

Save time and effort on processing after customer visits using the voice entry function on the return journey.​

Intuitive voice input​

Talk to your CRM as if it were a person. Our Skill is easy to use and guides you through the conversation.​​

Increasing quality​

Better follow-up service thanks to direct documentation of important information from the customer visit.​

Fast track to the goal​

The Amazon Alexa Skill knows which information is relevant for visit management from SAP CX and suggests suitable entries.​

Why Camelot

Camelot ITLab has successfully implemented the SAP Sales Cloud at a large number of companies through its many years of experience in CRM. To optimize and expand your sales processes, we use the latest technologies and are constantly developing new add-ons for SAP Customer Experience.

Pioneer for Alexa Skills​

Camelot ITLab has been one of the first companies offering Alexa Skills for SAP and has built up valuable competencies in this area for the benefit of our customers​.

Innovation is in our DNA

Implementing new and better solutions is very important to us. For this reason, we are constantly working to identify the needs of our customers and find innovative solutions for their problems.

Many years of experience with the CRM solutions for SAP​

Thanks to our many years of experience with SAP CX, we can provide you with comprehensive advice and make your business processes more efficient.​

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Roberto Wahl

Director Customer Experience

Expert for all SAP products in the SAP CX portfolio. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for various companies from diverse industries.

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