Amazon Alexa Skill for SAP Customer Experience
Voice Control for the SAP Sales Cloud
Sales representatives can now manage their customer visits from anywhere in the SAP Sales Cloud – using voice control through our Skill for Amazon Alexa.
Voice control for SAP
With Camelot’s CX Skill for Amazon Alexa, sales representatives can manage their customer visits by voice input. Sales representatives are able to schedule new customer visits, query customer visits, document visits and create follow-up activities. Whether in the car, at home or in the office.
Why Camelot CX Skill for Amazon Alexa?
Greater efficiency in the sales department
Save time and effort on processing after customer visits using the voice entry function on the return journey.
Intuitive voice input
Talk to your CRM as if it were a person. Our Skill is easy to use and guides you through the conversation.
Increasing quality
Better follow-up service thanks to direct documentation of important information from the customer visit.
Fast track to the goal
The Amazon Alexa Skill knows which information is relevant for visit management from SAP CX and suggests suitable entries.
Why Camelot
Camelot ITLab has successfully implemented the SAP Sales Cloud at a large number of companies through its many years of experience in CRM. To optimize and expand your sales processes, we use the latest technologies and are constantly developing new add-ons for SAP Customer Experience.
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Interested in learning more? Our experts are happy to provide you with further insights about the value, functionalities and UX of our apps and solutions.
Featured Insights
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Contact
Roberto Wahl
Director Customer ExperienceExpert for all SAP products in the SAP CX portfolio. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for various companies from diverse industries.
