CleverReach Integration for SAP Customer Experience
Automatic Synchronization with CleverReach
Camelot ITLab connects marketing and sales through the automated synchronization of target groups and campaigns between the SAP Sales Cloud and CleverReach.
Marketing Enhancement for the SAP Sales Cloud
With our CleverReach integration for the SAP Sales Cloud, e-mail campaigns and target groups can be synchronized between SAP Sales Cloud and the e-mail marketing tool CleverReach with just a few clicks. In addition, e-mail interactions and statistics are available for follow-up activities in the SAP Sales Cloud.
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Why CleverReach Integration for SAP CX?
Create personalized e-mails
Customer-specific information from the CRM can be used to create personalized e-mails.
Automated exchange
No annoying imports or exports of contact details or target groups when using external e-mail tools such as CleverReach.
GDPR compliant
Marketing approvals from the SAP Sales Cloud in CleverReach have been taken into account in order to be able to follow GDPR guidelines.
Put e-mailing results to use
The latest statistics and interactions from CleverReach can be viewed directly at the customer and can be used for follow-up activities.
Ready to optimize the connection between your marketing and sales systems?
Read this Use Case to see how connecting CleverReach with the SAP Sales Cloud increases efficiency in marketing, sales, and targeted customer engagement.
Why Camelot
Whether standard interfaces to other SAP products or user-defined interfaces to external applications: thanks to our extensive experience in implementing interfaces for SAP CX, Camelot ITLab has already successfully implemented numerous integration scenarios.
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Interested in learning more? Our experts are happy to provide you with further insights about the value, functionalities and UX of our apps and solutions.
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Further Services and Solutions
SAP Marketing Cloud
To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.
Marketing Segmentation Enhancement for SAP Customer Experience
Customer segmentation in SAP Sales Cloud: Camelot ITLab offers an enhancement for extensive customer segmentation in SAP CX, so that you can address the right customers from the SAP Sales Cloud.
Camelot Event Management Tool for SAP Customer Experience
The Camelot Event Management Tool helps companies manage their events efficiently and successfully – either integrated in SAP CX or as a stand-alone solution.
Contact
Roberto Wahl
Director Customer ExperienceExpert for all SAP products in the SAP CX portfolio. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for various companies from diverse industries.
