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CleverReach Integration for SAP Customer Experience

Automatic Synchronization with CleverReach ​

Camelot ITLab connects marketing and sales through the automated synchronization of target groups and campaigns between the SAP Sales Cloud and CleverReach.​

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Marketing Enhancement for the SAP Sales Cloud

With our CleverReach integration for the SAP Sales Cloud, e-mail campaigns and target groups can be synchronized between SAP Sales Cloud and the e-mail marketing tool CleverReach with just a few clicks. In addition, e-mail interactions and statistics are available for follow-up activities in the SAP Sales Cloud.​


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Why CleverReach Integration for SAP CX?

Create personalized e-mails​

Customer-specific information from the CRM can be used to create personalized e-mails.

Automated exchange​

No annoying imports or exports of contact details or target groups when using external e-mail tools such as CleverReach.​

GDPR compliant​

Marketing approvals from the SAP Sales Cloud in CleverReach have been taken into account in order to be able to follow GDPR guidelines.​

Put e-mailing results to use​

The latest statistics and interactions from CleverReach can be viewed directly at the customer and can be used for follow-up activities.​

Why Camelot

Whether standard interfaces to other SAP products or user-defined interfaces to external applications: thanks to our extensive experience in implementing interfaces for SAP CX, Camelot ITLab has already successfully implemented numerous integration scenarios.​

Available in the SAP Store

Our enhancement is available in the SAP Store and successfully used by several of our customers.​

Innovation is in our DNA​

Implementing new and better solutions is very important to us. For this reason, we are constantly working to identify the needs of our customers and find innovative solutions for their problems.​

Many years of experience with the CRM solutions of SAP​

Thanks to our many years of experience with SAP CX, we can provide you with comprehensive advice and make your business processes more efficient.​

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Further Services and Solutions


SAP Marketing Cloud​

To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.


Marketing Segmentation Enhancement for SAP Customer Experience

Customer segmentation in SAP Sales Cloud: Camelot ITLab offers an enhancement for extensive customer segmentation in SAP CX, so that you can address the right customers from the SAP Sales Cloud.


Camelot Event Management Tool for SAP Customer Experience

The Camelot Event Management Tool helps companies manage their events efficiently and successfully – either integrated in SAP CX or as a stand-alone solution.


Roberto Wahl

Director Customer Experience

Expert for all SAP products in the SAP CX portfolio. His market and industry expertise comes from many years of planning and executing a wide variety of CRM initiatives for various companies from diverse industries.

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