Gartner Market Guide for MDM External Service Providers
Get insights into what capabilities are relevant for third-party vendors in MDM initiatives.
With the SAP Service Cloud, part of the SAP C/4HANA (formerly SAP Hybris) software suite, you can offer your customers a consistent customer experience across all channels and over the whole customer journey. Motivate your service staff by providing them with an intuitive tool.
Our SAP CX experts show you how to create a compelling customer service experience with an agile and proven project approach for your rapid success. We provide support not only for the technical implementation of projects, but also for organizational and personal change management.
Provide your sales force with the SAP Sales Cloud, the SAP CRM of the latest generation (formerly SAP Hybris), an intelligent tool for increasing productivity while simultaneously improving the customer experience and accelerating the purchasing process.
To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.
Increase your turnover with a modern online shop that can be seamlessly integrated into existing SAP ERP and SAP CX systems. Your customers will be offered a unique shopping and service experience – targeted and personalized across multiple channels.
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