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SAP Commerce Cloud​

Powerful SAP Solution for Your Online Shop​

Increase your turnover with a modern online shop that can be seamlessly integrated into existing SAP ERP and SAP Customer Experience systems. Your customers will be offered a unique shopping and service experience – targeted and personalized across multiple channels.​

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How we help clients

  • Definition of business & technical goals​
  • Digital process design​
  • Defining user stories​
  • Process and use case mapping​
  • Gap analysis ​

Evaluation & conception​

  • Product content management ​
  • Personalization, order management & online configuration​
  • Consistent processes in commerce, including shopping cart payment​
  • Support for all marketing models (B2C, B2B2C, B2B)​
  • Preconfigured integration​

Implementation & training​

  • Project management: Agile realization and configuration of the relevant building blocks in sprints​
  • Functional design​
  • Migration & development​
  • Testing & go-live​
  • Individual training & courses​

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Why Camelot

Camelot ITLab offers innovative solutions and add-ons for the entire SAP Customer Experience suite. We also advance the topic of sustainability in e-commerce within the GreenMind² framework. ​

Symbiosis of management and IT consulting ​

Holistic consulting for your customer experience strategy from a single source with an agile and proven project approach for your rapid success. We speak the language of business and IT, and understand your requirements​

Innovative & integrative system solutions​

With more than 20 years of expertise across the entire value chain, Camelot develops optimal, sustainable and customized system architectures across all business areas. We also create complementary digital CX solutions in our Innovation Lab​.

Our industry expertise for your success​

Camelot’s general focus on the chemical industry, pharmaceuticals, life sciences, consumer goods and manufacturing has been expanded to include the healthcarelogistics, NGO and construction industries.

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Camelot ITLab has been awarded by WirtschaftsWoche with the renowned Best of Consulting Award

Further Services and Solutions

Service

SAP Marketing Cloud​

To address potential customers individually and with regard to content, you need a marketing solution that is directly integrated into your core processes. The SAP Marketing Cloud is an omnichannel solution from the SAP Customer Experience suite (formerly SAP Hybris) that enables exactly this.

Service

SAP Service Cloud​

With the SAP Service Cloud, a module of the SAP Customer Experience (formerly SAP Hybris) software suite, you can offer your customers a consistent customer experience across all channels and over the whole customer journey.

Service

SAP Sales Cloud ​

Provide your sales force with the SAP Sales Cloud, the SAP CRM of the latest generation (formerly SAP Hybris), an intelligent tool for increasing productivity while simultaneously improving the customer experience and accelerating the purchasing process.

Contact

Jimmy Jüttner​

Head of Sales and Business Development for Customer Experience Management

Customer Experience Management expert with a passion for value-oriented CRM processes across the board.

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