Sales, Service, Marketing

It’s increasingly important to have a 360-degree view of customers and prospects. And that’s where advanced technologies come into play.

Prepare for the future

Businesses today absolutely have to identify a target group’s needs early on, offer added value by supplying relevant information, and deliver seamless service.

Focus on the customer

Camelot ITLab has invested years in focusing on solutions to realize these objectives. At Camelot, CRM initiatives concentrate on more than just the software. They also drive the optimization of sales, service, and marketing processes using software solutions that help boost revenue.

Solutions to optimize sales, service, and marketing

Customer-centric value chain

Our affiliate CAMELOT Management Consultants provides strategic and organizational consulting services for a holistic overview of your value chain in sales, service, and marketing.

Read more

We work with you to tackle the challenges customer-centric business lines are facing today:

  • Competitive pressure, numerous similar products, and customers who have already researched information in advance call for precise target group segmentation and communication in Sales.
  • Not only do customers expect a consistent experience across all channels, it is also important for Service to actively pursue the potential business available in aftersales.
  • For Marketing to keep its finger on the pulse requires integrating dynamic marketing solutions into the core process, so that omnichannel strategies can be implemented effectively.