SAP Hybris Customer Engagement & Commerce (CEC)

Future-proof sales, service, and marketing processes with SAP Hybris and the unique cloud expertise and CEC competence of Camelot

Create open spaces for innovation

Customer behavior, technical capabilities, and the CRM systems available on the market have undergone major developments in recent years. To enable you to offer your customers a uniform, consistent customer experience across all touchpoints, SAP has further expanded its product portfolio and consolidated it under the name ‘SAP Hybris Customer Engagement & Commerce’.

Reduce complexity

We believe there is more to optimizing your customer-related processes than merely launching a piece of software. That’s why we take a holistic approach and treat CEC issues from a business and technology standpoint that includes everyone involved and is backed by the right CEC strategy.


Jimmy Jüttner
Jimmy Jüttner

What is SAP Hybris?

SAP Hybris will be continued under the new brand name SAP C/4HANA. You can find detailed information about the product on the SAP website.

Related Products and Solutions


Our services at a glance

As consultants, we currently focus on: SAP Hybris Cloud for Customer (consisting of SAP Hybris Sales Cloud and SAP Hybris Service Cloud)
and SAP Hybris Marketing Cloud

  • Support during every project phase based on Camelot project methodology
  • Industry expertise and best-practice experiences for your cloud projects
  • Advice on suitable migration strategy (e.g. greenfield vs. brownfield approach)
  • Advice on and implementation of adaptations and expansions (in-app and side-by-side extensibility)
  • Support with defining the right cloud infrastructure

Why Camelot?

  • Years of in-depth industry and process competence with a large customer base
  • Dedicated SAP Hybris CEC team
  • Camelot best practice CRM solution with diverse add-ons, various integration scenarios, BI solutions and training packages
  • Comprehensive cloud-consulting portfolio, e.g. S/4HANA Cloud, SAP Ariba, or proprietary products on the SAP Cloud Platform (SCP)
  • Comprehensive consultancy expertise in digital transformation, with a proven procedural model for rapid digital returns on investment

A few of our customers