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Camelot ITLab gives customers a head start into SAP Cloud for Customer (C4C)

Mannheim, March  2016 – The introductory packages offered by Camelot ITLab provide prospects with a convenient and fast way to evaluate the “SAP Cloud for Customer” (C4C) cloud CRM solution.

With “First Look” and “Deep Dive”, Camelot ITLab GmbH, a process-oriented IT consultancy and long-standing SAP partner, has created two consulting packages that make it easy for interested customers to get started with the “SAP Cloud for Customer” (C4C) Cloud CRM solution.

Both introductory packages involve the trial operation of the SAP solution with assistance from Camelot ITLab’s consultants, albeit to different degrees. The objective is to enable customers to evaluate a live system that has already been adapted to their specific requirements, allowing them to make an accurate assessment of whether the solution is suited for the needs of their company once the trial is over. This in turn enables them to make an informed investment decision and to overcome any objections in the following steps of the CRM initiative.

The “First Look” offer is limited to a period of 30 days and includes an assessment of the customer’s current situation, the provision of a customized demo system, phone support throughout the trial, and a final meeting to discuss the results.

“Deep Dive” has a duration of up to 12 months and also includes a reference process that has already been implemented in the SAP cloud solution. The customer gets to customize every detail of this process over the course of the trial to reflect the unique requirements of the company and to minimize the risks involved in making the switch to SAP Cloud for Customers, ensuring a smooth and fast transition.

“Our introductory package gives prospects an opportunity to objectively evaluate the applications of SAP’s Cloud for Customer solution and to do so with reasonable effort. What makes our offer stand out is the fact that during the trial, we won’t leave our customers to deal with the software and their unique challenges alone,” explains Mario Baldi, Managing Director of Camelot ITLab GmbH.

For more information on the packages please visit SAP C4C. “First Look” is available at a price of 6,250 euros with a duration of 30 days, “Deep Dive” costs 23,900 euros and has a duration of up to 12 months.

SAP Cloud for Customer (C4C)

With SAP Cloud for Customer, SAP has created a CRM cloud software that can both be deployed as a standalone solution and integrated with existing SAP system environments. The software brings marketing, sales, commerce, customer service, and social CRM together and helps form personal connections that drive customer engagement.

About Camelot ITLab

Camelot ITLab GmbH is a leading IT consulting firm that specializes in streamlining processes throughout the entire value chain. Our value chain management offering includes custom-tailored solutions for purchasing, production planning, warehouse management, logistics, sales, and marketing.

We develop innovative solutions to enable the digital transformation of our customers and create agile companies that are equipped to quickly respond to the demands of the market.

Camelot ITLab is a member of the Camelot International Group with its more than 1,500 employees worldwide and a long-standing partner of leading IT companies. Always one step ahead of the competition, we get to learn about the latest technologies before they are even available to the public. Camelot stands for innovation, the latest in knowledge, superior quality, and viable end-to-end solutions. From Innovations to Solutions.

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