As part of the SAP Transformation Thursdays
With Camelot customer WEINMANN Emergency Medical Technology
Our goal is to turn your customers into “Raving Customers 4 Lifetime” through our Customer Experience approach. The competition for customers and their willingness to change is increasing in almost every industry. It is therefore all highly important that silos within the company are dismantled in order to provide the best possible customer service. In the webinar, you will learn how this can be achieved in practice with the CRM system SAP C/4HANA using a concrete customer example in medical technology.
- Karoline Aust, Product Owner IT – Sales Process, WEINMANN Emergency Medical Technology GmbH + Co. KG
- Roberto Wahl, BU Manager Customer Experience, Camelot ITLab GmbH
In the webinar, we will show you in a live demo how the SAP C/4HANA Suite makes a significant contribution to supporting your E2E processes:
- Central view of the customer (360°)
- Dashboards on deadlines, phases, and prioritizations
- Harmonized communication channels
- Seamless Customer Journey (E2E)
- Fast segmentation of data in marketing
This event is only available in German language and free of charge.